Terms & Conditions
Welcome to Your Fish Lady
By using our website and placing orders, you agree to the following terms and conditions. Please read them carefully. These terms apply to all visitors, users, and customers of Your Fish Lady.
1. Eligibility
You must be at least 18 years old or have parental/guardian permission to use our website and place orders.
2. Orders & Payment
- All orders are subject to availability and confirmation of the order price.
- We reserve the right to cancel or refuse any order at our sole discretion.
- Payments must be made through our approved payment methods. All transactions are processed securely.
3. Delivery
- We aim to deliver your seafood fresh and on time, as per the delivery slot selected.
- Delays may occur due to unforeseen circumstances, and we will notify you in such cases.
- Ensure someone is available at the delivery address to receive the order.
4. Returns & Refunds
- Due to the perishable nature of seafood, returns are not accepted once delivered.
- If you receive a damaged or incorrect item, please contact us immediately with a photo.
- Refunds or replacements will be issued at our discretion.
5. Product Information
We strive to provide accurate product descriptions, pricing, and availability. However, errors may occur, and we reserve the right to correct them without prior notice.
6. User Conduct
- You agree not to misuse the website, post offensive content, or attempt to compromise our systems.
- We reserve the right to restrict access or remove accounts that violate these terms.
7. Intellectual Property
All content on the site โ including images, logos, text, and design โ is the property of Your Fish Lady and may not be copied or used without written permission.
8. Privacy
We care about your privacy. Please refer to our Privacy Policy to understand how we collect and use your information.
9. Changes to Terms
We may update these Terms & Conditions from time to time. Continued use of our site after changes means you accept the revised terms.
10. Governing Law
These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai.
Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
Email: yourfishlady@gmail.com
Address: Your Fish Lady, Mumbai, India
Thank you for choosing Your Fish Lady โ where tradition meets trust, and the sea comes straight to your kitchen!